What Makes Golf Cart Garage Different
“A Better Ride Awaits” is more than mere text on Golf Cart Garage’s website. It sums up the mission of this online parts and accessories retailer that is revolutionizing that side of the industry. Founded in 2014, Golf Cart Garage (GCG) customers include the likes of NASA, FedEx, Apple, Delta, Walmart, the U.S. National Parks Service, other big-name fleet owners, and tens of thousands of individual golf cart owners.
Founder and Owner Dan Nunney grew up with a golf cart in his parents’ garage. Parts inevitably broke — like when his brother went joyriding through the neighborhood and cracked the windshield — and Dan witnessed his father having a hard time getting parts at a reasonable price.
As an adult after the purchase of a cart of his own, Dan had similar struggles and wondered if there could be a better way to maintain and enhance it. He founded GCG to answer that question. Over the years, Dan has worked hard with leading manufactures to offer everyday low prices and expanded to distribution centers across the country and two main offices in Houston, Texas, and Avon, Ohio. Dan has also pushed the boundaries of the golf cart industry with clever innovations that set his company apart.
Big Benefits for Big Customers
In 2020, Dan launched a fleet managers’ rewards program, Armada Rewards: Armada Rewards is an enterprise solutions program designed for golf cart retailers, repair shops, government agencies, national parks, facility managers — basically anyone selling, leasing, repairing or managing a fleet of golf carts. The program is free to join and is headed up by Avi Rosen, GCG’s Operations Manager and very first employee.
“Helping and talking with the customers is the best part of my job,” says Avi, who is known for nurturing a fun and welcoming environment for customers and coworkers alike. Avi often finds herself reminiscing about sitting at the local coffee shop with Dan back in 2016, hearing about his vision to service cart owners in new innovative ways. Through the years, she’s learned about every different facet of the golf cart industry and is the reason that GCG functions so efficiently and skillfully. With 10+ years of customer service experience, she takes special pride in directing Armada Rewards. Benefits of the program include preferred pricing; custom sourcing and quotes for hard-to-find parts and bulk purchases; online step-by-step “how-to” videos on a dedicated YouTube channel (GCG-TV); and easy access to real experts. To learn more, visit www.golfcartgarage.com/fleet-pricing or call 1-855-201-5845 for an Armada Specialist.
Innovative and On-Demand: Dave at Your Service
Dave Hudec, resident Gearhead and Advanced Tech Support, is GCG’s front man. He’s created hundreds of self-made resource videos for GCG TV on their YouTube channel — including the popular ‘Ask Dave’ series that answers customers burning questions about their carts. He offers valuable information on everything from quick repair tips to detailed instructions on customizing your cart. Dave also happens to moonlight as stand up comedian who enjoys infusing humor into his videos. (Beware of dad jokes!)
Dave also heads up the new GCG “Gearheads on Demand” introduced in early 2021. The program offers virtual service calls with a Certified Golf Cart Maintenance Technician, who may be Dave himself or another Lead GCG Technician.
Here’s how it works: You schedule a video call on a special hotline, either immediately or at the time you prefer, to reach a live technician, who then uses new technology and your smart phone’s video to help diagnose and solve maintenance and repair issues.
This $1250 value is free to Armada Rewards members and is a convenient solution for enterprise customers whose on-site techs may be busy with other carts or otherwise unavailable. For a limited time, the program is also free to individual consumer golf cart owners. To learn more, visit www.golfcartgarage/gearheads-on-demand
A License to Thrill: Extreme Golf Cart Makeover & $7,000 Sweepstakes
Golf Cart Garage just launched a brand-new, how-to video series with a twist. The “Extreme Golf Cart Makeover” series features Dave transforming a run-down Yamaha G29 cart from rooftop to wheels. Throughout this makeover, GCG is giving away $7,000 in store credit, announcing winners every month, with a grand prize giveaway of $3,000 in store credit. You can watch Dave rev up the possibilities in this extreme metamorphosis on the Golf Cart Garage YouTube channel and enter to win prizes by visiting www.golfcartgarage.com/extreme-cart-makeover.
Golf Cart Garage plans to launch additional Extreme Makeover Series and Sweepstakes in the upcoming year plus a new proprietary line of accessories. Dan and Avi are also in the R&D phase of launching its Side-By-Side and UTV store with hundreds of thousands of parts and accessories, not to mention the same great service (and bad jokes) customers have come to love from the GCG crew.
To learn more about GCG, visit www.golfcartgarage.com or call 1-800-401-2934.